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Monica Rabassa '83 addresses a conference in Panama City last year.
Behind-the-Scenes Communicator
Monica Rabassa's job is knowing what people like. As president of Infosearch
Communications, a communications and research firm specializing in U.S.
Hispanic and Latin American markets and media, she advises companies like
Telemundo Network and Turner Broadcasting about what potential audiences
wish to hear and see. She also uses this knowledge to create her own television
scripts, thus doubly influencing her Miami community.
Rabassa's previous work experience provided a firm grounding for her present
career. After earning an M.B.A. from the University of Miami, she took a
job as an analyst for Spanish Radio Network and was soon promoted to research
director, in charge of the New York and Miami stations. "That was the
best learning experience I've ever had," she says. "Working at
a radio station, you have to wear so many hats: you deal with ratings, with
programming, with sales." Next she did a brief stint as marketing services
manager for a Latin American cable network targeting women, but found the
travel requirements incompatible with her family responsibilities. While
searching for another job, she had so many freelance assignments that last
year she decided to start her own business. The clients and assignments
are diverse. "I create media plans for Turner Entertainment in Latin
America-for cartoons, TNT, and CNN," Rabassa explains, "but I
also do public relations for a local restaurant whenever they have a concert."
Another project involved her as a consultant on the merger of the two largest
television stations in Panama.
The business is satisfying, but Rabassa says what she truly enjoys is writing
in Spanish. As the Puerto Rican-born child of Cuban exiles, she has a knowledge
of the nuances of idiomatic Spanish that is in high demand, especially in
the television industry. "You might think it's ridiculous, in a city
that is 52 percent Hispanic, that people don't know how to write well in
Spanish," she notes. "But we have a mix of languages, so people
use Spanglish." As a freelancer, she writes articles for Spanish-language
publications and documentaries for Telemundo Network and Univision. One
script, about Mexican entertainer Juan Gabriel, won a Suncoast Regional
Emmy. Another, for a documentary on domestic violence, has drawn a big response
from viewers seeking more information each time it airs; in August, it won
a national Community Service Emmy Award. "That is the special that
means the most to me, because I think it made a difference," she says.
Rabassa says her ultimate dream is to write a novel about "issues of
growing up Hispanic and the hardship of being a woman in the U.S. and succeeding."
Nowadays, she works to share opportunities. When possible, she hires women
freelancers, hoping to give them an outlet for their talents compatible
with family life. She also interviews Harvard and Radcliffe applicants from
Miami's Hispanic neighborhoods. "My first coat at college was from
financial aid," she explains. "I was so broke, but I would do
it again a million times, because I think the way I look at things was enhanced
by my four years at Harvard." She says the students she interviews
"are like diamonds waiting to be polished. Harvard would be excellent
for so many of them. They would come back and help improve their community."
Perhaps she sees such potential in these students because she has realized
it in herself.